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SMS notification for bookings with the MMD Smart service

mmdsmart logoThe Appointment Hour booking plugin includes some add-ons for sending SMS notifications when a new booking is made and for booking reminders. The add-on "MMD Smart SMS notifications for bookings" is one of those add-ons and it offers integration with the MMD Smart service.


To start using this integration, the first step is to enable the add-on (it is included in all the commercial versions of the plugin):

enabling sms mmdsmart add-on

With the add-on enabled, go to edit the form settings and into the "Add-ons" step you will see the following section to connect your booking form with the MMD Smart service:

setup sms bookings with mmdsmart

You have the following settings fields:

  • Enable MMDSmart SMS?: Option to enable the feature for a specific booking form.

  • MMD Smart Personal API key: Required. API key provided by MMD Smart for your integration/account.

  • Sender name or Phone number used as "from": Required. As the label indicates, the sender ID.

  • Admin notifications (copy of customer SMS) to phone number: Optional. The administrator phone number that will receive a copy of the SMS also sent to the customer.

  • ID of the field that contains the phone number: Optional. Identify which is the field in the booking form that contains the customer's phone number. Check this to identify the field ID.

  • Add the following country code to all customer phone numbers: Optional. Useful if all the phone numbers are from the same country to avoid having to request the phone number including the country code.

  • Strip first zero from the phone number?: Optional. Recommended setting is "Yes" in most cases.

  • Send SMS when a new booking is submitted: Allows to enable the SMS notification when a new booking request is received.

  • Send SMS when a reminder is sent: Allows to enable the SMS notification when a booking reminder is set. This requires the Reminder add-on also enabled.

  • SMS content: Content of the SMS sent for new bookings and reminders, as enabled.

  • SMS on status modification (leave empty to ignore): Content of the SMS sent in the case of status modification. This is useful also with the Status Update Emails add-on

You can get the MMD Smart Personal API key in the following location of the MMD Smart panel:

enabling sms mmdsmart add-on

Feedback about these features will be welcome, feel free to open a support ticket for any question.